Reservations and Cancellatons

We often have same-day appointments, but we suggest scheduling in advance so you feel the comfort of time reserved just for you. Both you and we suffer if you miss an appointment. If you must cancel please notify us within 24 hours for single services, 48 hours for multiple services and 72 hours for larger parties. If we don't hear from you, we may charge you for your missed appointment.

Hours of operation

We are seven days a week and all holidays except Christmas and Thanksgiving.

Hours 10:00am to 6:00pm  (a bit variable during the slower seasons and special requests)

Payment

Visa/Mastercard, American Express, Discover, checks, cash and Spa Finder and Spa Wish.

Gratuity

Gratuities are matters of personal discretion. If you wish to express your appreciation, cash is preferred, although not required.

Parking

For your convenience we have private parking on the south side, behind the building. Go west on Laneda Ave. to the stop sign, turn left on Carmel, turn left again on Merton.

Your First Time?

How you dress does not matter -- come as you are. We highly respect your privacy. You will have time to talk with your therapist concerning the focus of your treatment. Our services are personalized to your needs.

Children

Young adults are welcome to book spa services. Please call about any concerns.

Gift Cards

Spa Manzanita gift cards make the perfect present for holidays and special occasions. Choose from the menu: a package, a series, a service or a dollar amount. We also offer unique products for creating customized gift packs to accompany your spa gift card. Let us help you make the perfect decision. Simply call or email us with questions. Instant purchase of gift cards available through our web site.

Groups and Special Events

Think of us for parties, weddings, reunions and get-togethers. We would enjoy helping plan your special spa event!                                                               20% gratuity automatically charged to all group  bookings of six services or more. (group= two or more people).

We Kindly Request a Few Things

Please arrive 10 minutes prior to your appointment, to allow for check-in and relaxation. Quiet your cell phone. Refrain from wearing perfume. While in the spa area please have soft conversations (we call it "spa voice").

Refunds

We strive for perfection but you know how that goes. If for some reason you are unhappy with your service, the management with determine proper compensation, however there are no cash/credit back refunds.  If Management determines that compensation is appropriate, the Client will receive an in house gift card or discount for a dollar amount, that is valid for one year and can be given to someone else. We stand behind our products  but if something does not work for you, just let us know.