Your Visit

Reservations and Cancellations

We often have same-day appointments, but we suggest scheduling in advance so you feel the comfort of time reserved just for you.

We know life happens! If you must cancel please notify us within 24 hours for single services, 48 hours for multiple services and 72 hours for larger parties. Parties with multiple services require a 50% deposit at the time of booking (refundable if you need to cancel prior to seven days before your appointments). Unfortunately if we don’t hear from you or you cancel outside of our cancelation windows, you will be charged for your appointment(s).

Hours of operation

Summer: We are open everyday except Tuesday. Hours 10:00am to 5:00pm

Fall/Winter/Sring: We are open Wednesday to Sunday 10:00am – 5:00pm and Mondays 12:00pm – 4:00pm (by appointment only) . We are closed on Tuesdays. 

Payment

At this time we accept all major credit cards, Apple Pay and Google Pay. We are also partners with Spa Finder and Spa Wish.

Parking

For your convenience we have private parking on the south side, behind the building. Go west on Laneda Ave. to the stop sign, turn left on Carmel, turn left again on Merton.

Your First Time?

How you dress does not matter — come as you are. We highly respect your privacy. You will have time to talk with your therapist concerning the focus of your treatment. Our services are personalized to your needs.

Children

Young adults are welcome to book spa services. Please call about any concerns.

Groups and Special Events

Think of us for parties, weddings, reunions and get-togethers. We would love helping plan your special spa event!  For parties of 10-15 with multiple services, we can book the whole spa for a half day or full day just for you. Call us to talk through your event, our treatments and services and getting it all scheduled.

We Kindly Request a Few Things

Please arrive 5 minutes prior to your appointment, to allow for check-in and relaxation. Quiet your cell phone. Refrain from wearing perfume. Stay out of the sun before a facial and if you have a sunburn we request that you reschedule. While in the spa area please have soft conversations (we call it “spa voice”).

Refunds

We strive for perfection, but you know how that goes. If for some reason you are unhappy with your service, we welcome the opportunity to make things right.